Student Information

This section contains some useful documents for all existing and prospective students of School of Business

If you have any comments or feedback on the information contained here, please send us an email.

Our Student Resources ​​

• View our EER report here 

• Equity and Inclusion Policy

• Student Welfare: Student Handbook - Certificate in Exercise

• Complaints and Disappointments - Please make sure you are aware of the processes we follow as we would
  hate you to be disappointed. Student Complaints and Grievances Procedure

• Appeal Request form

• Policies for People Booklet

• Pastoral Care Procedure

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• Code for Learners Videos

  • ​An overview of the Code

  • Mental health

  • Disability

  • Learner voice

  • Inclusive learning environments​​​

The Pastoral Care Code

The Pastoral Care of Tertiary and International Learners Code of Practice 2021 (the Code) sets out the organisation’s role and responsibilities in ensuring the wellbeing and safety of students.  The Code came into effect in January 2022 and builds on and replaces the previous Codes.

An English version of the Code is available at
Code English Version

A Te Reo Māori version of the Code is available at
Code Maori Version

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Key Features for the Code

The responsibilities under the Code include:

• Supporting students’ wellbeing and safety through a whole-of-provider approach.

• Fostering learning environments that are designed to support positive student learning experiences across diverse learner groups.

• Providing pathways to engage with the student voice.

• Having policies and practices that contribute to an education system that honours Te Tiriti o Waitangi

• Providing a clear complaints and disputes resolution process.

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Our Self-review report on our Pastoral Care of Learners